Legal
Privacy Policy
How ApplyMyeVisa collects, uses, and protects your information when you use our website and visa portal.
1. Who we are
ApplyMyeVisa (“we”, “us”) provides visa counselling, document preparation, and application support through our website and customer portal. Contact: hello@ivisanepal.com.
2. Information we collect
We may collect account details (name, email, phone), passport and travel information you submit in applications, uploaded documents, contact-form messages, newsletter emails, and basic technical data such as IP address and browser type for security and performance.
3. How we use your data
We use your data to create and manage your account, prepare and track visa applications, communicate status updates, respond to enquiries, improve our services, and meet legal or compliance obligations.
4. Sharing
We share information only with assigned counsellors and staff working on your file, service providers who help us operate the platform (for example email delivery), and authorities or embassies when required to process your visa or when the law requires disclosure. We do not sell your personal data.
5. Security
We use role-based access, authenticated portals, and careful handling of uploaded files. No system is perfectly secure; please use a strong password and keep login details private.
6. Retention
We keep application and account records for as long as needed to deliver the service, resolve disputes, and meet legal requirements. Soft-deleted records may remain in backup systems for a limited period.
7. Your choices
You may request access, correction, or deletion of personal data where applicable by emailing us. You can unsubscribe from marketing emails at any time. Closing an account may not erase data we must keep for legal reasons.
8. Cookies
We use essential cookies for login sessions and security. Analytics cookies, if enabled later, will be disclosed and controllable where required.
9. Changes
We may update this policy. The “Last updated” date will change when we do. Continued use of the site after updates means you accept the revised policy.